Refund Policy

Thank you for purchasing from PierceRockwellNovels.com. We value our readers and want you to be satisfied with your purchase. This refund policy explains our rules for returns, exchanges, and refunds for both physical and digital books.

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1. Physical Books (Printed Copies)

* ALL SALES ARE FINAL unless your book arrives damaged, defective, or incorrect.

* If you receive a damaged or incorrect item, you must contact us within 7 days of delivery with your order number and photos of the issue.

* Once your claim is approved, we will send a replacement copy at no additional cost.

* We do not accept returns or provide refunds for books due to a change of mind or buyer error.

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2. Digital Products (eBooks, PDFs, Audiobooks)

* Due to the nature of digital content, all digital sales are final and non-refundable once the file has been delivered.

* If you experience technical issues accessing your digital purchase, please contact us for assistance.

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3. Order Cancellations

* Orders for physical books can be canceled within 24 hours of purchase if they have not yet shipped.

* Once a book has shipped, the order cannot be canceled.

* Digital orders cannot be canceled once the download link has been sent.

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4. Refund Process

If your request Meets the conditions above:

* Contact us at piercerockwellnovels@gmail.com with your order number, proof of purchase, and photos ( for damaged/incorrect books)

*Once approved, we will either:

     * Send a replacement copy or

     * Issue a refund to your original payment method within 7-10 business days.

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5. Contact Us

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If you have any questions about this Refund Policy or need to request a replacement or refund, please contact:

PierceRockwellNovels.com or PierceRockwellNovels@gmail.com

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